S I L V Y Y accept Revolut, Credit Card (Visa, MasterCard, and American Express), Debit Card. Cash on delivery is not possible. The amount of any pre-ordered products and/or personalized products will be debited before shipping and when the corresponding order confirmation email is sent, always according to the payment method chosen and after checking your card details. S I L V Y Y.com has the most advanced security systems to protect your payment information, to ensure absolute security for all transactions.
Delivery costs are calculated automatically when validating the order based on its destination. For deliveries in France , delivery is free for any order over €300.
Once you have added the items to your cart, you can review and possibly change your selection, then proceed to payment.
If your order contains more than one item, it may be fulfilled in several shipments, and you will be informed of this in advance each time.
You have the option to pre-order a selection of products before they are launched, distributed or released to the market.
You can purchase these items and receive them within the estimated delivery date indicated on the item description page within 2 (two) weeks after the confirmation email is sent.
If your Pre-Order also contains a non-pre-ordered product, the items will be shipped in multiple shipments as soon as they are ready to be shipped.
The amount of the pre-ordered products will be charged in advance at the time each relevant confirmation email is sent, although these products are not ready to be shipped.
The amount of any non-pre-ordered products will be charged at the time of shipment and the sending of the corresponding confirmation email.
With each shipment, you will receive an email with the tracking number of the shipment so that you can track it on the carrier’s website.
If there is anything wrong with your order (defective product, incorrect order, damaged order, etc.), please contact us within 7 days of receiving your order, and we will be happy to assist you with a review. Please do not return anything until we have reviewed your case, our customer service team will send further instructions after reviewing. We reserve the right to refuse return requests.
You will be responsible for paying for your own shipping costs for returning your items. Original shipping charges are not refundable.